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Elements and Performance Criteria

  1. Analyse source messages.
  2. Recall source messages.
  3. Reproduce source messages.

Required Skills

Required skills

analytical skills to analyse source message for key information

communication skills to receive and deliver information through oral written and visual means

language skills to

apply linguistic semantic and pragmatic strategies to address structural elements of discourse

reproduce information using a range of strategies maintaining register and logical sequence of source message

assist retention of information and recall of source message

literacy skills to

research background information

produce notes of key information

problemsolving skills to

analyse and adapt conditions to enhance message reception and recall

manage the discourse

selfmanagement skills to

focus on message meaning and communication intent

select and apply strategies to assist message recall

technology skills to select and use information and communication technology equipment to record and recall information

Required knowledge

characteristics of communication

general and special purpose subject and context

linguistic features including register appropriate to setting and forms and variations of language

techniques to assist recall

linguistic and nonlinguistic elements of messages

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms the candidates ability to analyse the meaning of a source language message apply strategies to support retention and recall and to ensure the quality and reliability of reproduced messages This includes

analysing a range of general and specialist source messages and determining important aspects of language content context and intention

identifying a range of strategies and options to address challenges of

accurately conveying message intent

timing

language

register

presentation characteristics

idiosyncrasies

selecting applying and justifying a range of techniques and options to maintain information recall and reproduction and overcome problems in language meaning and presentation

reproducing a range of messages accurately

Context of and specific resources for assessment

Assessment of this unit of competency will make use of scenarios case studies experiences and where possible examples of interactions with colleagues and clients which illustrate a range of skills and strategies for reproducing source messages

Resources for assessment include

opportunities to observe candidate in a variety of subjects settings and cultural contexts to observe candidate

opportunities to demonstrate analysis and recall of messages in a range of realistic scenarios

third party reports on effectiveness and accuracy of the candidates recall and reproduction of messages

explanations of recall and reproduction issues and judgements made

Assessment should ideally be conducted in real interpreting assignments but this competency may also be effectively assessed in realistic scenarios using a range of content and contexts This unit may be assessed in conjunction with other interpreting units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Attend involves:

maintaining concentration and focus

closely observing and noting gestures, body language and facial expressions

noting key information

Key information includes:

terms and concepts related to a specialist subject or context

key content words and ideas and facts, including numbers, dates and times

personal details, such as titles and addresses

proper nouns and names

purpose of message

series of specific details, such as lists

technical terms

Relationships may be indicated by:

cohesion of meaning within a message

collocation

gesture

implied meaning

register

Linguistic and non-linguistic elements include:

non-verbal components of message, including:

body language and eye contact

facial expressions

gestures and posture

verbal components of message

voluntary and involuntary features of speech, such as:

inflection and tone

nuance and intensity of feeling

stress and pitch

types of language

voluntary and involuntary prosodic features of speech, such as:

hesitation

pauses and silence

rhythm

Factors affecting meaning of messages may include:

colloquial language

jargon

ambiguity

cultural concepts

humour

paralinguistic elements

register

Structural elements of discourse include:

interpersonal elements

language cues necessary for following conversation

interrupting or interjecting

turning points in an argument

turn-taking

Strategies may include:

abbreviations

chunking

recording key information, such as

numbers

single words and phrases

note taking:

logical (visual) order

lines to indicate end of an idea

symbols

characters

mathematical symbols

pictures for concepts

unambiguous abbreviations

Encoding strategies may include:

creating a mind map

visualising information

creating symbols

reflecting concepts and ideas, not words

Clarification may be necessary for:

ambiguous meaning

message delivered too quickly

words, expressions or intent not understood

idiosyncratic language use and speech

non-standard language variety used